Accessibility
Community Engagement
Customer Service
Audience Development
Innovator Series
d1f0a174-51b9-43b9-8736-5567fa96205e
14 min
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Nicole Keating, Senior Director, Ticket Services for the Adrienne Arsht Center for the Performing Arts of Miami-Dade County | Is your organization doing everything it can to remove barriers, provide opportunities, and deliver great guest service to everyone regardless of ability?
A Commitment to Accessibility
Senior Director, Ticket Services, Adrienne Arsht Center for the Performing Arts of Miami-Dade County
A Commitment to Accessibility
10/22/2014
14 min
Is your organization doing everything it can to remove barriers, provide opportunities, and deliver great guest service to everyone regardless of ability?
According to the 2010 US Census, approximately 19% of the population has a disability, and combined, people with disabilities represent more than $200 billion in discretionary spending. Wouldn’t an institutional commitment to accessibility represent an opportunity to invite engagement with more people in your community?
Such a commitment doesn’t need a team of experts. Nicole shares insights and ideas from her work with the Adrienne Arsht Center as well as from her experience as a founding member of Florida Access Coalition for the Arts.
Nicole Keating
Senior Director, Ticket Services
Adrienne Arsht Center for the Performing Arts of Miami-Dade County
Topics
Accessibility
/Community Engagement
/Customer Service
/Audience Development