Tessitura’s suite of products includes unlimited 24x7x365 professional support and documentation. Our dedicated worldwide support team has decades of collective experience in both software support and the arts and culture industry. Support is not a starting point in the company, it is a profession, and our staff retention rate is over 85%. In-depth product documentation and training resources are available and updated with each new release. Our full-time learning resources department maintains our expansive library of documentation, free training guides, and video tutorials that are instantly available to members of your organization 24/7.