Success StoriesEvolution and transformation
Museums / Technology / Ticketing and Admissions / Audience Development / Fundraising • 7 min
Why a unified view helps Brooklyn Museum plan a visitor-centered, digitally forward future
Success StoriesPrevention is the best cure
Arts and Culture / Security / Technology • 5 min
Reducing chargebacks through effective fraud prevention
Success StoriesThe Arsht Center moves to the cloud
Arts and Culture / Business Strategy / IT and Systems / Technology • 4 min
How Tessitura’s hosting and payment processing make it easy to improve infrastructure
Success StoriesNo pain, all gain
Arts and Culture / Marketing / Ticketing and Admissions / Audience Development • 7 min
How secure digital ticketing helps arts and culture organizations grow revenue by knowing their entire audience
Success StoriesLittle things add up
Arts and Culture / Business Strategy / Fundraising • 7 min
How Shedd Aquarium uses microphilanthropy to raise revenue and increase access
Success StoriesBeyond the surface
Arts and Culture / BI and Analytics / Business Strategy • 5 min
How Liberty Science Center got strategic about data
Success StoriesUnlock your data stories
Arts and Culture / BI and Analytics / Memberships / Presenting and Performance • 7 min
Why better storytelling might be the key to widespread use of your audience insights
Success StoriesEmbracing new possibilities
Arts and Culture / BI and Analytics / Museums • 7 min
How Amgueddfa Cymru Museum Wales transformed by dreaming big
Success StoriesCreating a data-driven culture
Arts and Culture / BI and Analytics / Museums / Theatre • 7 min
How National Museums Scotland and Liverpool Everyman got their teams excited about data
Success StoriesExtending your reach with Tessitura Extended Services
Business Strategy • 5 min
Extending your reach with Tessitura Extended Services
Success StoriesTechnology brings bold vision to life at award-winning Australian arts centre
Arts and Culture / Ticketing and Admissions • 5 min
How HOTA created a human-to-human customer experience with Tessitura-integrated kiosks
Success StoriesTurning prunes into sugar plums
Arts and Culture / Collaboration / Marketing / Ticketing and Admissions • 5 min
An exciting partnership helps Miami City Ballet reach a broader audience this holiday season
Success StoriesAll-access theatre
Arts and Culture / Marketing / Theatre / Ticketing and Admissions • 7 min
Two companies explore alternatives to the traditional subscription model
Success StoriesMembership without borders
Arts and Culture / Audience Development / Memberships • 7 min
How Scottish Ballet’s free membership program grew an engaged, global fan base
Success StoriesBuilding better relationships
Arts and Culture / Business Strategy / Technology • 5 min
The California Academy of Sciences benefits from a single source of visitor data
Success StoriesEnhancing online journeys
Arts and Culture / Digital / Ecosystem Partners / Marketing / Technology • 8 min
How the Santa Fe Opera optimized their website purchase path
Success StoriesAn exercise in reinvention
Arts and Culture / Business Strategy / COVID-19 / Presenting and Performance / Virtual Experiences • 5 min
How ICC Belfast, Waterfront Hall & Ulster Hall forged a new path in uncertain times
Success StoriesHow Mayflower Theatre manages high-demand on-sales
Arts and Culture / Theatre / Ecosystem Partners / Ticketing and Admissions • 8 min
Paul Thompson and Niels Henrik Sodemann share their top tips for managing website traffic
Success StoriesMaking the ask accessible
Fundraising / Arts and Culture / Theatre • 7 min
How the Instagift program helped Imagination Stage turn audiences into donors
Success StoriesA contactless customer journey with a personal touch
Arts and Culture / Business Strategy / COVID-19 / Technology / Ticketing and Admissions • 7 min
How Georgia Aquarium creates a visitor-focused experience
Success StoriesEngaging audiences with courage and optimism
Arts and Culture / Digital / COVID-19 / Business Strategy • 5 min
How the Royal New Zealand Ballet deepened audience relationships during the global pandemic
Success StoriesFree ticketing, new opportunities
Arts and Culture / Customer Service / Museums / Ticketing and Admissions • 5 min
How Science Museum Group grew engagement and enhanced the visitor experience
Success StoriesPhysically distanced, musically connected
Business Strategy / COVID-19 / Customer Service / Ticketing and Admissions • 3 min
How the ZACH Theatre is bringing back audiences — safely
Success StoriesZoo Lights in the Darkness
COVID-19 / Digital / Ticketing and Admissions • 3 min
How the Dallas Zoo paved a path to a new drive-through experience
Success StoriesTransforming holiday traditions for 2020
Arts and Culture / Customer Service / Digital / Ticketing and Admissions / Virtual Experiences • 5 min
Inspirational ways that organizations are connecting with audiences this holiday season
Success StoriesKeeping live audiences safer
COVID-19 / Customer Service / Digital / Ecosystem Partners • 3 min
Atlanta Opera and Appscension collaborate on digital health check surveys
Success StoriesGoing live during a pandemic
Arts and Culture / Business Strategy / Collaboration / COVID-19 / Technology • 7 min
How Tessitura is helping the Sarasota Ballet and others implement exciting changes — remotely
Success StoriesReorganise, Reuse, Rethink and Relaunch
COVID-19 / Digital / IT and Systems / Museums • 3 min
Lessons from the Philbrook Museum
Success StoriesHow San Francisco Ballet used Prospect2 to solve a communication crisis
Arts and Culture / Customer Service / Ecosystem Partners / Ticketing and Admissions • 2 min
A success story from Tessitura ecosystem partner Prospect2
Success StoriesBelfast’s Waterfront Hall and Ulster Hall nominated for national marketing award
Business Strategy / BI and Analytics / Customer Service / Digital / Marketing / Ticketing and Admissions • 10 min
CIM nomination comes less than a year after organisation goes live with Tessitura
Success StoriesTessitura helps take an orchestra's fundraising program to a new level
Fundraising / Business Strategy / BI and Analytics • 4 min
Jennifer Barton describes how the Jacksonville Symphony created big increases in major giving, donor numbers, and more
Success StoriesTake control of your data
BI and Analytics / Business Strategy • 5 min
Data and business intelligence are too important to leave in someone else’s hands.
Success StoriesHow Tessitura has helped the Melbourne Recital Centre grow
Business Strategy / Marketing / IT and Systems • 4 min
A young organisation reflects on its first ten years
Success StoriesAcross the Scale: from Grange Park Opera to the Royal Opera House
Arts and Culture / Business Strategy / Collaboration / Technology / Ticketing and Admissions • 4 min
How Tessitura serves some of the largest — and smallest — opera houses in the UK
Success StoriesHow Tessitura is improving the guest experience at Mystic Aquarium
Business Strategy / Collaboration / Customer Service / Digital / Memberships / Ticketing and Admissions • 4 min
Melanie Evans, Director of Guest Services, discusses the benefits of a unified system for admissions, memberships, scanning, and more
Success StoriesA new digital presence for Celebrity Series
Digital / Marketing / Ticketing and Admissions • 5 min
How a new Tessitura-powered website is helping Celebrity Series nurture a stronger connection with its patrons
Success StoriesTransforming the visitor experience with a unified system
Arts and Culture / Business Strategy / Customer Service • 4 min
Visitors already see your organization as a single entity. A unified system can let their experience reflect that view.
Success StoriesMoving further, faster with Extended Services
Fundraising / BI and Analytics / Memberships • 4 min
Alfredo Garcia describes how Miami City Ballet can move further, faster with Tessitura's Extended Services
Success StoriesPassionately smashing every expectation
Digital / Business Strategy / IT and Systems / Presenting and Performance / Theatre / Ticketing and Admissions • 3 min
Denise Smithson Green describes how Des Moines Performing Arts achieved a record on-sale for Hamilton
Success StoriesA multifaceted approach to fundraising at Birmingham Hippodrome
Fundraising • 4 min
How Tessitura plays an essential role in a small but mighty fundraising department
Success StoriesMaking the most of a Broadway-sized opportunity
BI and Analytics / Business Strategy / Fundraising / Marketing / Ticketing and Admissions / Theatre • 5 min
Howard Levine and May Van Norman describe how Tessitura helped the State Theatre identify an opportunity and turn it into a smashing success
Success StoriesHampstead Theatre thinks bigger with Tessitura
Business Strategy / BI and Analytics / Customer Service / Digital / Marketing / Theatre / Ticketing and Admissions • 4 min
Greater flexibility and improved staff communication create a better customer experience
Success StoriesSmall staff, big growth at Grange Park Opera
BI and Analytics / Customer Service / Digital / Finance / Marketing / Ticketing and Admissions • 5 min
Tessitura powers the company through real-world growth
Success StoriesTessitura data leads a turnaround at The Grand
Ticketing and Admissions / Digital / Fundraising • 6 min
Sean Wright describes how digging into the data helped The Grand sell more tickets and increase donations.
Success StoriesA New Online Path for George Washington’s Mt. Vernon
Digital / Developer and API / Ticketing and Admissions • 3 min
A revamped ticket sales interface utilizing Tessitura's APIs allows George Washington's Mt. Vernon to increase online sales and consolidate sales data.
Success StoriesEmpowering fundraisers at Crystal Bridges Museum
Fundraising / BI and Analytics / Memberships • 4 min
Angela Hodges describes how switching to Tessitura helps to serve their patrons and donors better.
Success StoriesAccelerating fundraising at the Alley Theatre
Fundraising / BI and Analytics • 4 min
Amy Lampi describes how implementing dynamic rankings led to a dramatic increase in fundraising
Success StoriesUnifying the team at Black Country Living Museum
Ticketing and Admissions / Business Strategy • 4 min
Tessitura helped improve operations — and brought the museum's staff closer together
Success StoriesBuilding loyalty at the Cleveland Orchestra
Marketing / Orchestras / Ticketing and Admissions • 4 min
Jim Sector describes how tracking new attendance options and program offerings to students and young professionals increased annual frequency of attendance.
Success StoriesStreamlining acknowledgments at LA Opera
Fundraising • 4 min
Tessitura's automated acknowledgment features helped reduce staff time involved in sending out personalized notes to donors
Success StoriesImproving ticketing for the New York Film Festival
Ticketing and Admissions / Memberships / Digital • 4 min
Matthew D'Silva describes how Tessitura helped improve the customer experience at a high-volume film festival
Success StoriesSupporting diverse needs at Yale University
Presenting and Performance / Ticketing and Admissions / Marketing / Digital • 2 min
Tessitura improves ticketing and marketing for entities across the university
Success StoriesCultivating loyalty at the Museum of Chinese in America
Memberships / Ticketing and Admissions / Business Strategy • 4 min
Tessitura has improved the museum's ticketing, fundraising, and memberships to help sustain it in the long term
Success StoriesTargeted marketing at the Sydney Symphony Orchestra
Marketing / BI and Analytics • 4 min
Tessitura is the backbone of development, ticketing, box office and online work at Sydney Symphony Orchestra.
Success StoriesN-Scan helps Children's Theatre Company of Minnesota
Theatre / N-Scan / Customer Service • 2 min
From on-the-fly seating changes to verifying no-shows, N-Scan access control helps the CTC staff work together.
Success StoriesTessitura-powered education programs at Arts Centre Melbourne
Education • 2 min
Unified data means closer personal connections
Success StoriesManaging STEM programs with Tessitura at Liberty Science Center
Education / BI and Analytics • 3 min
Harold Clark describes easier reporting and a better ability to plan