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Log inGain a holistic view of each customer
Everything you know about your customers is just a click away
Get a complete view of everyone who interacts with your organization: visitors, members, donors, volunteers, groups, class and camp attendees, and more
Customer history includes every interaction, communication, ticket purchase, contribution, membership, and more — all visible in one glance
Leverage the full-color customer history to inform future engagement
Understand your customer's relationship to your organization as well as to others in your database
Chronicle the impact of your work by tracking the entirety of every customer relationship
Create a lifelong customer journey
Children
Students
Young adults
Engage young adults who are teachers, mentors, apprentices, and volunteers
Households
Maintain the relationship history as these young adults establish their own households and grow their families
Grow loyalty
Build on these lifelong relationships as customers become members, subscribers, and supporters
Philanthropy
Your lifelong customers become your strongest supporters through contributions, gifts, and planned giving
Turn connections into opportunities
Track personal and professional relationships to build networks and expand your impact
Connect individuals, households, families, schools, foundations, business relationships, and social networks
Streamline household management by sharing common information and maintaining unique individuals' data
Industry-leading security tools protect sensitive information and allow you to set the permissions for what your staff needs to access
Leverage all connections so you don't miss an opportunity for relationship development
Make data-driven decisions
Tessitura was built for customer relationship management. Your data is more than information — it forms the building blocks for meaningful insights. Tessitura provides the tools that allow you to see your customer data in new ways.
All your customer data is available for reporting and insights, helping you identify opportunities to grow engagement
Understand customer behavior and relationships so that you can target people with the right message at the right time
Actionable dashboards let you export data to a customer list, so that your insights can become workflows
Put your customers at the center
Empower every team to meet your customer where they are to create a seamless customer journey
Leverage the 360° view of each customer to personalize every interaction and communication — in person, on the phone, and online
Efficiently resolve questions, problems, and requests with purpose-built tools
Support every customer with the ability to track and report on accessibility requirements and individual preferences
Communicate with patrons where and how they prefer to be contacted, based on why you are contacting them
Join the 800+ organizations already using Tessitura.
Explore Tessitura's capabilities
Learn more about how Tessitura can power your success.
