Vendor name: Protect Group
Vendor category: Ticket protection
Tessitura integrated: No

Protect Group provides seamless, end-to-end ticket protection services, integrating effortlessly into your purchase flow. Our tech-forward solution handles high volumes while delivering personalized service to your patrons when unforeseen circumstances prevent them from attending an event.

We manage 100% of the customer service, issue full refunds, return tickets for resale and share fee revenue with you. With a 4.8-star TrustPilot rating, we treat your patrons like our own, earning top customer satisfaction scores in the industry.

Our protection is the most comprehensive in the market, thanks to our 'Emergency Circumstances' clause, which considers real-life situations beyond traditional insurance terms. Whether it's a family emergency or an unexpected life event, we ensure your patrons are treated as people, not policies.

By partnering with Protect Group, you enhance your customer service experience, build trust with your audience and create a new revenue stream that supports your mission.

When life happens. Instant refunds. Instant revenue.

Contact

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Genres

All

Regions

Asia Pacific
North America
Europe