Arts and Culture
Video
Community & Connection
8765e03b-6840-41c0-a5a4-aac4dcb77c00
5 min
https://edge.sitecorecloud.io/tessituraneab9a-tessiturane5642-staging-5396/media/Images/Community/TN-Inspire/2019/TLCC2019_TNInspire_RobertPhillips-768x465.jpg?h=465&iar=0&w=768
Robert Phillips of The Cleveland Orchestra reminds us that positivity matters
A life-changing wake-up call (literally!)
8/19/2019
5 min
In the world of customer experience, negativity bias is built into all of us.
So, says Robert Phillips of The Cleveland Orchestra, we can combat this by changing our approach to one powerful thing: how we tell stories.
Robert presented this talk live to 1,950+ arts & cultural professionals at TLCC2019, held in Chicago, Illinois.
Returning to TLCC for its fourth year, TN Inspire! is Tessitura’s fast-paced speaker series. Presenting on a passion of their choice, speakers have exactly five minutes to teach, enlighten, or simply inspire the audience — with a twist! Each presenter is limited to 20 slides that auto-advance every 15 seconds, keeping the presentations lively and entertaining.
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