Contacting Support

In observance of year-end holidays, our offices will be closed from Tuesday, Dec. 24, through Wednesday, Jan. 1. We will resume normal business hours on Thursday, Jan. 2, 2025.

During this time, members of our Support team continue to be available 24x7 for urgent issues, and members of our Professional Services teams are available to address critical project work. Please call our 24-hour support line if you need immediate assistance.

Use the number for your region:

Australia
+61 (0)2 8005 6635

New Zealand
+64 (0) 800 001 993

Europe
+44 (0) 800 048 7048

North America
+1 888-643-5778

How can we help?

Access support from Tessitura 24/7. For immediate assistance, please call our support line.

  • Message

    Chat with us

    Chat support is available weekdays 9am-2pm BST | 9am-8pm EDT.

    Start chatting >
  • documents-icon

    Create or manage tickets

    Submit all issues through the helpdesk. The helpdesk is monitored during normal support business hours.

    Visit helpdesk >
anonymous

Log in for more options

Are you a current Tessitura user looking for more information about our 24/7 support?
Log In Now

More Resources

Discover resources for collaboration and learning more about Tessitura products.

  • documents-icon

    Product Documentation

    Access all the related documentation you need for our standard products and services.

    See all Product Documentation
  • cap

    Learning & Training

    From videos to presentations to online courses, we have everything you need to learn, use, and make the most of Tessitura.

    Check out our Learning Resources
  • graph

    Tessitura Roadmap

    Product development for the Tessitura platform informed by member feedback, industry trends, and technology innovations.

    Learn More about the Roadmap
  • Message

    Online Forums

    Browse the our community forums for content by open and engaged groups of people just like you!

    Visit the Online Forums