Contacting Support
Emergency phone support for business-critical or production system-down situations is available 24x7x365 through our customer care lines.
Use the number for your region:
Asia Pacific
+61 (0)2 8005 6635
Europe
+44 (0) 800 048 7048
North America
+1 888-643-5778
How can we help?
Access support from Tessitura 24/7. For immediate assistance, please call our support line.
Call us
Find your regional phone number >Phone service is available 24 hours via region-specific phone numbers.
Knowledge Base
View the Knowledge Base >Browse through our common support solutions for self-service fixes.
Chat with us
Start chatting >Chat support is available weekdays 9am-2pm BST | 9am-8pm EDT.
Create or manage tickets
Visit helpdesk >Submit all issues through the helpdesk. The helpdesk is monitored during normal support business hours.
Log in for more options
More Resources
Discover resources for collaboration and learning more about Tessitura products.
Product Documentation
Access all the related documentation you need for our standard products and services.
See all Product Documentation
Learning & Training
From videos to presentations to online courses, we have everything you need to learn, use, and make the most of Tessitura.
Check out our Learning Resources
Tessitura Roadmap
Product development for the Tessitura platform informed by member feedback, industry trends, and technology innovations.
Learn More about the RoadmapOnline Forums
Browse the our community forums for content by open and engaged groups of people just like you!
Visit the Online Forums